Services

YOUR SATISFACTION IS OUR TOP PRIORITY.
If for any reason you are not completely satisfied with your purchase, please return it to us along with your original sales receipt. We'll replace it, exchange it, or refund your money up to 45 days from the date of shipment.

REPLACEMENTS AT HALF-PRICE.
Most Princess House items, as well as individual pieces or parts, can be replaced at just half the current suggested retail value — as long as the item is currently available. Simply return the broken item with the original sales receipt.

OUR STAINLESS STEEL COOKWARE HAS A LIFETIME WARRANTY.
Choose your favorites with complete confidence in their quality. All of our stainless steel cookware (including new nonstick!) is backed by our lifetime warranty. Ask your Consultant for details.

GiftDirect
You can have one or more of your selections gift-boxed and shipped to that special someone anywhere in the United States or Puerto Rico for $5, plus delivery fee, per item (and an additional $15 delivery fee per stainless steel set). Some larger items and sets may not fit into a gift box but can still be shipped GiftDirect.

GIFT CERTIFICATES
Gift Certificates are perfect for anyone and any occasion.

003 English/3333 Spanish ................................... $25
005 English/5555 Spanish ....................................... $50
Delivery fees for Gift Certificates are paid at the time of redemption

DELIVERY FEES (calculated per item)
Orders are shipped to Hostesses for distribution.

Item Cost Delivery Fee
$0-$15.00 ....................................... $  1.50
$15.01-$40.00 ....................................... $  3.50
$40.01-$80.00 ....................................... $  5.50
$80.01-$120.00. ....................................... $  7.50
$120.01-$200.00 ....................................... $  9.50
$200.01 and up ....................................... $15.00*
*Due to weight and size of stainless steel cookware sets, an additional $15 fee will be added to standard delivery fee, $10 Hostess maximum delivery fee and GiftDirect delivery fee.

Warranty does not apply to misused or damaged products. Prices are suggested retail. Prices and delivery fees are subject to change without notice. Prices do not include sales tax or delivery fee.

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